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REFUND POLICY

We offer a 15 day refund policy. Upon receiving your package, you have a 15 day window to request a refund. When we receive your request, which requires your confirmation number, we will send a shipping label via email. Once we receive your return at our warehouse, you will be issued a refund. Depending on your form of payment may take up to 3 to 8 days. 

 

Please note, returns are not free. We will deduct a $7.00 fee per return package. 

Damages & Issues

Please inspect your order upon reception and contact us at info@llcoolcoats.com or click here  immediately with your order number and a photo of the item’s condition if damaged.

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